General questions
Our pieces are designed with comfort and everyday wear in mind. We recommend checking the size chart on each product page before ordering. If you are between sizes, we suggest sizing up for a more relaxed and comfortable fit.
Yes. Bloom Active is made for comfort, movement and everyday style. Our pieces are designed to feel easy to wear throughout your day — whether you are relaxing, running errands, travelling or dressing casually.
We only use your personal information to process orders, provide customer support, improve your shopping experience and communicate with you when needed. We do not sell your personal information. For more details, please review our Privacy Policy.
You can contact us anytime at support@wearbloomactive.com. Our customer support hours are Monday to Friday, 9AM–5PM. We aim to respond as soon as possible.
No, you do not need to create an account to place an order. You can check out as a guest.
We accept secure payment methods shown at checkout, including major credit cards and other available payment options.
Shipping
Yes, we offer free shipping on all orders. Any shipping details will be shown clearly at checkout before you complete your purchase.
Orders are typically processed within 1–3 business days. Once shipped, delivery usually takes between 5–10 business days, depending on your location. Shipping times may vary during busy periods or holidays.
Yes. Once your order has been shipped, you will receive a confirmation email with tracking information. Please allow a short time for the tracking link to update.
Returns
We offer a 30-day return policy from the date your order is delivered. Items must be unused, in their original condition, and returned in the original packaging where possible. To start a return, please contact us at support@wearbloomactive.com
At this time, the easiest way to exchange an item is to start a return and place a new order for the size you need. This helps ensure the item you want is available.
If your item arrives damaged, defective, or incorrect, please contact us as soon as possible at support@wearbloomactive.com with your order number and clear photos of the issue. We’ll review your request and help find a suitable solution.